{"id":2419,"date":"2025-12-08T06:06:24","date_gmt":"2025-12-08T06:06:24","guid":{"rendered":"https:\/\/uat.esaheli.com\/?page_id=2419"},"modified":"2026-02-06T10:43:16","modified_gmt":"2026-02-06T10:43:16","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/www.esaheli.com\/mr\/cancellation-refund-policy","title":{"rendered":"Cancellation &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2419\" class=\"elementor elementor-2419\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6224c6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"c6224c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-421afb1 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"421afb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee97676 elementor-widget elementor-widget-heading\" data-id=\"ee97676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation &amp; Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bfaf14 elementor-widget elementor-widget-text-editor\" data-id=\"9bfaf14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At e-Saheli, we are committed to providing high-quality, affordable skill-development courses. Please read this Cancellations and Refund Policy carefully before making a purchase, as we do not offer refunds or cancellations once a payment is successfully processed.<\/p><p class=\"font_8 wixui-rich-text__text\"><strong><span class=\"wixui-rich-text__text\">1. No Refund Policy<\/span><\/strong><\/p><p class=\"font_8 wixui-rich-text__text\">1.1 All course fees are non-refundable, and once a payment is made, it cannot be cancelled, refunded, or transferred to another course or user.<\/p><p class=\"font_8 wixui-rich-text__text\">1.2 No refunds will be issued under any circumstances, including but not limited to:<\/p><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Accidental purchase of a course.<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Inability to access the course due to personal technical issues.<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Non-completion of the course.<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Change of mind after enrollment.<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Course dissatisfaction based on personal expectations.<\/p><\/li><\/ul><p class=\"font_8 wixui-rich-text__text\">1.3 We encourage users to carefully review the course details before making a purchase to ensure it meets their learning needs.<\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixGuard wixui-rich-text__text\">\u200b<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><strong><span class=\"wixui-rich-text__text\">2. Payment Processing via Razorpay<\/span><\/strong><\/p><p class=\"font_8 wixui-rich-text__text\">2.1 All payments made on e-Saheli are processed securely through Razorpay, a PCI-DSS compliant payment gateway.<\/p><p class=\"font_8 wixui-rich-text__text\">2.2 e-Saheli does not store or process credit\/debit card details or any other sensitive payment information. All payment details are securely transmitted to Razorpay for processing.<\/p><p class=\"font_8 wixui-rich-text__text\">2.3 By making a payment, you agree to Razorpay\u2019s Terms and Conditions available at:<br class=\"wixui-rich-text__text\" \/>https:\/\/razorpay.com\/terms\/<\/p><p class=\"font_8 wixui-rich-text__text\">2.4 If there is a technical issue with the payment process, users may contact Razorpay or e-Saheli support at [<a class=\"wixui-rich-text__text\" href=\"mailto:info@e-saheli.com\" data-auto-recognition=\"true\">info@e-saheli.com<\/a>] within 24 hours of the transaction.<\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixGuard wixui-rich-text__text\">\u200b<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><strong><span class=\"wixui-rich-text__text\">3. Chargeback and Dispute Resolution<\/span><\/strong><\/p><p class=\"font_8 wixui-rich-text__text\">3.1 Since all sales are final and non-refundable, users are not eligible to initiate chargebacks through their bank or payment provider.<\/p><p class=\"font_8 wixui-rich-text__text\">3.2 If you believe there has been an unauthorized transaction or duplicate charge, please contact us at [<a class=\"wixui-rich-text__text\" href=\"mailto:info@e-saheli.com\" data-auto-recognition=\"true\">info@e-saheli.com<\/a>] within 24 hours of the transaction. We will investigate and coordinate with Razorpay to resolve any genuine issues.<\/p><p class=\"font_8 wixui-rich-text__text\">3.3 Any chargeback or dispute filed without prior communication with e-Saheli may result in permanent account suspension and legal action as per Razorpay\u2019s fraud prevention policies.<\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixGuard wixui-rich-text__text\">\u200b<\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><strong><span class=\"wixui-rich-text__text\">4. Exceptions (Only in Case of Duplicate Payments)<\/span><\/strong><\/p><p class=\"font_8 wixui-rich-text__text\">4.1 Refunds may be considered only in cases where a user is charged twice for the same course due to a technical glitch or banking issue. In such cases:<\/p><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">The user must email <a class=\"wixui-rich-text__text\" href=\"mailto:info@e-saheli.com\" data-auto-recognition=\"true\">info@e-saheli.com<\/a> with payment proof.<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">e-Saheli will verify the duplicate payment and process a refund within 15-20 business days via Razorpay.<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Refunds will be issued to the original payment method only.<br class=\"wixui-rich-text__text\" \/>\u00a0<\/p><\/li><\/ul><p class=\"font_8 wixui-rich-text__text\"><strong><span class=\"wixui-rich-text__text\">5. Contact Information<\/span><\/strong><\/p><p class=\"font_8 wixui-rich-text__text\">For any billing or payment-related queries, users can reach out to:<\/p><p class=\"font_8 wixui-rich-text__text\"><strong><span class=\"wixui-rich-text__text\">e-Saheli | Riyaansh Edtech Private Limited<\/span><\/strong><\/p><p class=\"font_8 wixui-rich-text__text\">Official Email: &#8211; <a class=\"wixui-rich-text__text\" href=\"mailto:info@esaheli.com\" data-auto-recognition=\"true\">info@esaheli.com<\/a><br class=\"wixui-rich-text__text\" \/>Registered Address: &#8211; Office No. 104, Kotibhaskar Business Court, Kothrud, Pune \u2013 411038. Maharashtra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refunds At e-Saheli, we are committed to providing high-quality, affordable skill-development courses. Please read this Cancellations and Refund Policy carefully before making a purchase, as we do not offer refunds or cancellations once a payment is successfully processed. 1. No Refund Policy 1.1 All course fees are non-refundable, and once a payment is made, it cannot be cancelled, refunded, or transferred to another course or user. 1.2 No refunds will be issued under any circumstances, including but not limited to: Accidental purchase of a course. Inability to access the course due to personal technical issues. Non-completion of the course. Change of mind after enrollment. Course dissatisfaction based on personal expectations. 1.3 We encourage users to carefully review the course details before making a purchase to ensure it meets their learning needs. \u200b 2. Payment Processing via Razorpay 2.1 All payments made on e-Saheli are processed securely through Razorpay, a PCI-DSS compliant payment gateway. 2.2 e-Saheli does not store or process credit\/debit card details or any other sensitive payment information. All payment details are securely transmitted to Razorpay for processing. 2.3 By making a payment, you agree to Razorpay\u2019s Terms and Conditions available at:https:\/\/razorpay.com\/terms\/ 2.4 If there is a technical issue with the payment process, users may contact Razorpay or e-Saheli support at [info@e-saheli.com] within 24 hours of the transaction. \u200b 3. Chargeback and Dispute Resolution 3.1 Since all sales are final and non-refundable, users are not eligible to initiate chargebacks through their bank or payment provider. 3.2 If you believe there has been an unauthorized transaction or duplicate charge, please contact us at [info@e-saheli.com] within 24 hours of the transaction. We will investigate and coordinate with Razorpay to resolve any genuine issues. 3.3 Any chargeback or dispute filed without prior communication with e-Saheli may result in permanent account suspension and legal action as per Razorpay\u2019s fraud prevention policies. \u200b 4. Exceptions (Only in Case of Duplicate Payments) 4.1 Refunds may be considered only in cases where a user is charged twice for the same course due to a technical glitch or banking issue. In such cases: The user must email info@e-saheli.com with payment proof. e-Saheli will verify the duplicate payment and process a refund within 15-20 business days via Razorpay. Refunds will be issued to the original payment method only.\u00a0 5. Contact Information For any billing or payment-related queries, users can reach out to: e-Saheli | Riyaansh Edtech Private Limited Official Email: &#8211; info@esaheli.comRegistered Address: &#8211; Office No. 104, Kotibhaskar Business Court, Kothrud, Pune \u2013 411038. Maharashtra.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2419","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation &amp; Refund Policy - eSaheli: Online Courses for Women | Learn &amp; Earn from Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esaheli.com\/mr\/cancellation-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation &amp; Refund Policy - eSaheli: Online Courses for Women | Learn &amp; Earn from Home\" \/>\n<meta property=\"og:description\" content=\"Cancellation &amp; Refunds At e-Saheli, we are committed to providing high-quality, affordable skill-development courses. 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Payment Processing via Razorpay 2.1 All payments made on e-Saheli are processed securely through Razorpay, a PCI-DSS compliant payment gateway. 2.2 e-Saheli does not store or process credit\/debit card details or any other sensitive payment information. All payment details are securely transmitted to Razorpay for processing. 2.3 By making a payment, you agree to Razorpay\u2019s Terms and Conditions available at:https:\/\/razorpay.com\/terms\/ 2.4 If there is a technical issue with the payment process, users may contact Razorpay or e-Saheli support at [info@e-saheli.com] within 24 hours of the transaction. \u200b 3. Chargeback and Dispute Resolution 3.1 Since all sales are final and non-refundable, users are not eligible to initiate chargebacks through their bank or payment provider. 3.2 If you believe there has been an unauthorized transaction or duplicate charge, please contact us at [info@e-saheli.com] within 24 hours of the transaction. We will investigate and coordinate with Razorpay to resolve any genuine issues. 3.3 Any chargeback or dispute filed without prior communication with e-Saheli may result in permanent account suspension and legal action as per Razorpay\u2019s fraud prevention policies. \u200b 4. Exceptions (Only in Case of Duplicate Payments) 4.1 Refunds may be considered only in cases where a user is charged twice for the same course due to a technical glitch or banking issue. In such cases: The user must email info@e-saheli.com with payment proof. e-Saheli will verify the duplicate payment and process a refund within 15-20 business days via Razorpay. Refunds will be issued to the original payment method only.\u00a0 5. Contact Information For any billing or payment-related queries, users can reach out to: e-Saheli | Riyaansh Edtech Private Limited Official Email: &#8211; info@esaheli.comRegistered Address: &#8211; Office No. 104, Kotibhaskar Business Court, Kothrud, Pune \u2013 411038. 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